We strives to provide high-quality Ayurvedic products and exceptional customer service. This Return and Refund Policy outlines the conditions under which you can return a product and receive a refund.
1. Return Eligibility
- You may return unopened and unused products within 3 days of receipt for a full refund.
- You may return damaged, defective, or incorrect products within 3 days of receipt for a full refund or exchange.
- To be eligible for a return, your product must be in the original packaging with all tags and labels attached.
- We cannot accept returns for used or opened products due to the nature of Ayurvedic products.
2. Return Process
- To initiate a return, please contact our customer service team by email at shrikela1948@gmail.com or phone at 7037600651
- We will provide you with a return authorization number (RAN) and instructions on how to return the product.
- You are responsible for the cost of return shipping unless the product is damaged, defective, or incorrect.
3. Refunds
- Once we receive your returned product and verify that it meets the eligibility criteria, we will issue a full refund to your original payment method within 7 business days.
- Shipping charges will not be refunded unless the product is damaged, defective, or incorrect.
4. Exceptions
- Certain products, such as opened containers, perishable items, or clearance items, may be excluded from returns or exchanges. We will clearly indicate this on the product page.
5. Additional Information
- We reserve the right to modify this Return and Refund Policy at any time without prior notice.
- Please contact our customer service team if you have any questions about this policy.